We’re confident that you will be happy with your Kruwear purchase; but in the unlikely event you aren’t, we will offer a 100% exchanged for store credit that can be used towards another order.
Please note that items are only exchangeable if it’s in the original package, unworn and with our hangtag intact and unaltered. The duration of our Return/Exchange policy is within 14 days after you received your package.
Return/Exchange are not processed until we received the returned item at our receiving facility. Please contact us at info[@]kruwear.com for the return address and return reference number within 7 days. Buyer must pay return shipping. Again, items can only be exchanged for store credit that can be used towards another order.
Sales Items:
Sale items are final sale and cannot be returned.
Face Mask:
Due to COVID-19 concerns, face masks can’t be returned – All sales are final.
Please see our “Shipping” page for more detail.